Shipping Policy

Thank you for shopping with us at Crystal Blue Apothecary & Boutique. We want to provide you with clear information about our shipping and delivery processes. Please read this shipping policy carefully to understand how your orders will be handled.

Shipping Origins: Please note that our products are sourced from various suppliers and resources. This means that your orders may be shipped from different locations, and they might arrive in separate packages at different times. Rest assured that we work with trusted suppliers to ensure the quality and timely delivery of your items.

Order Processing Time: Our team is committed to getting your order to you as quickly as possible. After your order is placed, please allow for a processing time of 1-3 business days. During this period, we'll prepare your order, perform quality checks, and package your items for shipping.

Shipping Time: Shipping time can vary depending on the specific product you've ordered. Detailed shipping information, including estimated delivery times, can be found on each product page. Please review this information carefully before placing your order.

Estimated Delivery: On average, our products typically arrive within 3 to 10 business days. However, delivery times may vary based on factors such as your location, product availability, and the shipping method chosen. Keep in mind that the shipping times specified on each product page provide more accurate delivery estimates.

Tracking Information: We strive to keep you informed about the status of your order. As soon as your order is shipped, you will receive an email notification with tracking information. This will allow you to monitor the progress of your shipment and estimate the expected delivery date.

Multiple Items in One Order: If your order contains multiple items, please be aware that they may be shipped separately from different locations. We'll still provide you with tracking information for each item, ensuring you can keep an eye on their respective deliveries.

Shipping Costs: Shipping costs are calculated based on your order's size, weight, destination, and the shipping method you choose during the checkout process. You can review shipping costs before finalizing your order.

Delivery Address: Please ensure that your delivery address is accurate and complete. We cannot be held responsible for delivery issues arising from incorrect or incomplete addresses. Make sure to double-check your address information before confirming your order.

Customs and Import Duties: If your order is being shipped internationally, it may be subject to customs and import duties. These charges are the responsibility of the recipient and will vary by country. To understand any potential customs fees, please check with your local customs office.

Contact Us: If you have any questions or concerns regarding our shipping policy or the delivery of your order, please don't hesitate to contact our customer support team. We're here to assist you.

At Crystal Blue Apothecary & Boutique, we value your satisfaction, and we're committed to providing a seamless shopping experience. We appreciate your trust in us and look forward to serving you with top-quality products and reliable delivery services.

Effective Date: 11/7/2023